Case Studies
A snapshot of what happens when craft marketing, AI agents, and custom-built software all sit on the same team. Names withheld — outcomes intact.
01 · Marketing
Specialty Medical Practice
Challenge — Stagnant new-patient volume despite heavy ad spend with a previous agency.
Approach — Rebuilt paid search and local SEO around high-intent procedure keywords, paired with in-person physician referral outreach to feeder practices.
+182%
qualified consult requests
−41%
cost per booked patient
23
new referring physicians
Trades / Home Services
Challenge — Lead quality was poor and the sales team was burning hours on tire-kickers.
Approach — Rebuilt the funnel around service-area targeting, phone-call lead scoring, and a tightened creative system focused on emergency vs. planned jobs.
3.4x
booked-job ROAS
+58%
average ticket value
11 mo
to fully replace door-knocking spend
02 · AI Automations
Legal Services
Challenge — Intake team drowning in inbound calls and web forms — qualified leads slipping through the cracks.
Approach — Deployed a custom intake agent that triages inbound contacts 24/7, scores case fit against firm criteria, and books qualified consults straight to attorneys' calendars.
92%
of leads contacted in <2 min
+47%
qualified consults booked
1.5 FTE
of intake work absorbed
THC Beverage Brand
Challenge — Customer support and wholesale order questions overwhelming a 2-person ops team.
Approach — Built a RAG-powered support agent trained on product, compliance, and shipping docs — handling tier-1 questions and routing the rest with full context.
78%
of tickets resolved without a human
−63%
first-response time
$0
added headcount through 4x growth
03 · Custom Implementations
Peptide Pharmacy
Challenge — Prescription intake, vet verification, and fulfillment lived across email, fax, and three disconnected systems.
Approach — Built a custom intake + verification portal that unifies practitioner communication, prescription parsing, and fulfillment hand-off into a single workflow.
−68%
time from script to ship
99.4%
verification accuracy
12 hrs/wk
returned to pharmacists
Software / SaaS
Challenge — Sales, onboarding, and CS data lived in five tools — leadership had no honest pipeline view.
Approach — Designed and shipped a unified ops layer connecting CRM, billing, product analytics, and support into a single source of truth with automated alerting.
1
dashboard replaced 5 spreadsheets
+22%
net revenue retention
9 days
shaved off onboarding
Tell us the bottleneck. We'll tell you what's possible — usually in one call.